Delphi New Employee eLearning Course

Audience: Newmarket Systems Analyst (NSA), Sales Managers, and Catering Managers
Approximate Seat Time: 9 hours

Course Description:

This course provides students with the skills to enter accounts, contacts, and bookings. After completing this course, students will be able to:

• Create accounts, contacts, and bookings
• Search for existing accounts, contacts, and bookings
• Confirm function room and guestroom availability
• Record activities
• Merge contracts, proposals, and letters
• E-mail clients from within Delphi

Students using Delphi Multi-Property Edition will be able to:

• Identify the effects of Delphi Multi-Property Edition on accounts, contacts, bookings, and activities
• Check availability at other properties within their cluster
• Create bookings at other properties within their cluster

Students using Meeting Broker integration will be able to:

• Search for referrals in their RFP Inbox
• Create a booking from a referral
• Attach an RFP to an existing booking
• Forward RFPs to another property

Technical Requirements:

• Computer speaker or headphones (Webinar session)
• Computer microphone (Webinar session)
• Internet Explorer® 6.01 with JavaScript™ enabled
• Flash® Player 8.0 or higher
• Adobe® Reader® 7.0
• Screen resolution set to 1024 x 768
• Disable any pop-up blockers